Your IT team wastes hours on repetitive tickets
Reset passwords, software access requests, and common troubleshooting consume valuable technical time every day.
AI Support Automation for Growing Teams
Automate 80% of IT Support Tickets with AI
Reduce helpdesk costs by $80K/year. One AI system replaces repetitive tickets, escalates complex issues instantly, and gives you real-time analytics.
The Cost of Manual IT Support Is Growing
Most support teams are overloaded with repeat issues, limited visibility, and rising staffing costs.
No visibility into support patterns or bottlenecks
Without clear analytics, recurring issues stay unresolved and strategic improvements get delayed.
Hiring helpdesk agents costs $40K-60K per year each
Scaling by headcount alone quickly increases payroll while operational efficiency remains constrained.
IT Helpdesk AI handles the repetitive work so your team focuses on what matters
Automate first-line support while preserving human expertise for complex, high-impact cases.
AI
Instant AI responses to common IT questions
Employees get immediate answers in chat, reducing wait times and ticket backlog.
SL
Automatic escalation to human agents via Slack
Low-confidence requests are routed to the right person with context for faster resolution.
DB
Real-time dashboard with ticket analytics
Track trends, performance, and recurring issues to continuously improve IT operations.
How It Works
A simple workflow designed to deliver fast resolutions while keeping your team in control.
1
Employee asks a question in the chat widget
2
AI searches knowledge base (Pinecone vector search)
3
High confidence → instant answer (Resolved)
4
Low confidence → escalated to human via Slack
5
All tickets logged and visualized in dashboard
Core Features Built for B2B IT Teams
Designed for mid-size companies and high-growth startups that need scalable support automation.
AI-Powered Responses (Claude API)
Accurate responses for repetitive support questions in natural language.
Vector Knowledge Base (Pinecone)
Semantic search over your documentation for high-relevance answers.
Auto-Escalation to Slack
Seamless handoff to human support when confidence is low.
Real-Time Analytics Dashboard
Monitor ticket flow, resolution rates, and recurring issue categories.
Ticket Logging (Airtable)
Maintain a structured ticket history for audits and operational insights.
Mobile Responsive Chat Widget
Support employees across desktop and mobile devices with consistent UX.
ROI Calculator
A simple estimate of impact for a typical team.
Company with 3 helpdesk agentsModel Scenario
Current cost$120,000/year
With IT Helpdesk AI$40,000/year
Annual savings$80,000
ROI6-8x in first year
Pricing Plans
Flexible options based on your support volume and integration complexity.
Basic
$5,000-7,000 setup + $500/mo
- Chatbot + Knowledge base (top 20 FAQs)
- Ticket system
- Basic dashboard
- 1 month support
Professional
$10,000-15,000 setup + $1,000/mo
- Everything in Basic
- 2-3 system integrations
- Custom AI training
- Auto-escalation to Slack/Teams
- 3 months support
Enterprise
$20,000+ setup + $2,000/mo
- Everything in Professional
- ServiceNow/JIRA integration
- Active Directory integration
- Advanced analytics
- 6 months support
Before vs After
Operational impact at a glance — from manual queues to AI-first support.
Response Time
Before · 4hrs
After · <2min
Tickets Auto-Resolved
Before · 0%
After · 78%
Annual Cost
Before · $80K
After · $40K
Agents Required
Before · 2 agents
After · 1 agent
Ready to Cut Your IT Costs?
Book a free 30-minute demo and see the ROI for your company.
Built for IT leaders at mid-size companies and scaling startups that need faster, smarter support operations.